We're here to help: reach us anytime at verifyartem1s@gmail.com
On the login screen, tap 'Forgot Password' and enter your registered email. You will receive a reset link within a few minutes.
Go to Settings → Account → Delete Account inside the app. You can also email us at verifyartem1s@gmail.com with the subject 'Data Deletion Request'. Deletion is completed within 30 days.
Check your spam/junk folder. If you still don't see it, contact us at verifyartem1s@gmail.com and we'll manually verify your account.
Go to your Merchant Dashboard → My Listings → Add/Edit Listing. You can upload images, set prices, and categorize your products.
Go to Settings → Workers → Manage Workers. Check if the worker account is enabled. You can toggle access on or off from this section.
Max tracks customer visits, sends you daily business insights, and helps manage daily activities. Max does not have access to your payment details or profile credentials.
Your first 2 months on the Growth tier are a flat KES 250/month. From Month 3 onwards, pricing scales dynamically between KES 150 to 500/month based on your actual activity on the platform. Busier, higher-earning months cost more (up to KES 500); quieter months can be as low as KES 150. You always pay in proportion to what you earn.
Make sure location permissions are enabled for the A1 app in your phone settings: Settings → Apps → A1 → Permissions → Location.
Find a service on the map or through Roxy AI, tap the listing, and select 'Book Now'. Choose your date and time, confirm your details, and complete payment.
Contact us immediately at verifyartem1s@gmail.com with your booking reference and payment details. We will resolve it within 2 business days.
If you encounter a bug, inappropriate content, or any issue within the app, please report it to us.